Privacy Policy – MJ Travel NorthWest

Last updated: 01/12/2025

At MJ Travel NorthWest, we are committed to protecting your privacy and ensuring you feel secure when providing personal information. This Privacy Policy outlines how we collect, store, use and safeguard your data when you interact with our website, contact us or book a journey.

By using our services, you accept the practices described in this policy.


1. Company Information

Business Name: MJ Travel NorthWest
Operator Licence No: PH00142
Licence ID: 28113
Website: www.mjtravelnorthwest.co.uk
Email: info@mjtravelnorthwest.co.uk
Telephone (Mobile): +44 7498 556661
Landline: 0151 272 5671


2. Information We Collect

When you book or contact us, we may collect:

Full Name

Contact Number (Mobile or Landline)

Email Address

Pickup & Drop-Off Location Details

Flight Information (for airport transfers)

Luggage or special travel requirements

Payment details (processed securely through third parties)


We may also collect standard website analytical and technical data such as:

IP Address

Browser Type & Device

General site usage statistics


This helps improve customer experience and service performance.



3. How We Use Your Data

We may use your information to:

✔ Process and manage travel bookings
✔ Contact you regarding your journey, schedule or changes
✔ Monitor arrival times for flights (where a flight number is provided)
✔ Improve website functionality and customer service
✔ Ensure safety, compliance and prevent fraudulent activity
✔ Meet legal and licensing requirements

We do not sell or distribute your personal data to marketing companies.


4. Sharing of Information

Your personal information may be shared only when necessary:

With drivers assigned to complete your journey

With payment processors to complete transactions

With law enforcement/licensing authorities when legally required


We do not share personal data for advertising or third-party marketing.



5. Payments & Data Security

All payments are processed using secure and encrypted systems.
MJ Travel NorthWest does not store card details unless required for verification, dispute resolution or accounting compliance.

While we take strong measures to protect data, no digital transmission is ever 100% risk-free. You submit information at your own discretion.


6. Cookies

Our website may use cookies to improve your browsing experience by:

Remembering booking preferences

Analysing site performance and traffic

Enhancing website navigation


You can disable cookies in your browser settings, but some features may not function properly.



7. Data Retention

We retain booking and travel information only as long as it is required for:

Licensing and legal compliance

Financial and accounting purposes

Customer service and operational history


After this period, data will be securely deleted or anonymised.



8. Your Rights Under GDPR

You have the legal right to:

🔸 Request a copy of your personal data
🔸 Request correction of incorrect information
🔸 Request deletion where lawful and appropriate
🔸 Withdraw consent for data use (unless legally required)
🔸 Make a complaint to the ICO (Information Commissioner’s Office)

Requests can be made via email or in writing.


9. Contact Information

For all privacy-related enquiries, please contact:

📩 Email: info@mjtravelnorthwest.co.uk
📞 Mobile: +44 7498 556661
☎ Landline: 0151 272 5671
🌐 Website: www.mjtravelnorthwest.co.uk